Start with a completed order
PC Express is the online ordering platform used by Real Canadian Superstore and other Loblaw banners. For this workflow, start with a completed Superstore order in PC Express.
If a local competitor lists the same product for less, you can send Superstore support a price match request. Support reviews the product details, competitor price, and eligibility before deciding whether to adjust the order.
Doing this manually means searching several stores, checking each product, and writing the request line by line.
For the current Ontario policy checks, competitor hub, and narrower evidence guides, start with the Superstore Price Match Policy: Ontario Guide. The completed-order workflow is covered separately in Can You Price Match a PC Express Pickup Order?. For how this compares to price matching at other Canadian grocery banners, see the Canada-wide guide.
Which stores does PriceGoose check?
PriceGoose compares against five Canadian grocery chains:
- No Frills
- Walmart
- FreshCo
- Metro
- Loblaws (other banner locations)
The competitor must be relevant to your area and the product must match. Support makes the final eligibility decision under the current PC Express terms.
What items qualify for price matching?
Strong requests use the same brand, item type, package size, count, and important attributes. Common problems include:
- Loyalty card or member-exclusive prices (Walmart+ prices, for example)
- Flash sales, limited-time offers, or one-day promotions
- Clearance or markdown items
- Alcohol
- Items in different pack sizes or formats, such as a 500g bag and a 400g bag
The item and format must match. A 4L milk jug and a 2L milk jug are different offers.
Submit a request manually
The manual process starts after the order:
- Open a past PC Express order
- Find the same item at a local competitor and note the current price and store
- Go to PC Express customer support and open a new support ticket
- List the order item, competitor, competitor price, and requested adjustment
- Submit the request for review
What to expect after you submit
Support reviews the request and decides which lines qualify. Response times can vary. Keep the product details and competitor prices available in case support needs more information.
Estimate the possible saving
Savings depend on the order, local prices, and which matches support approves. The example above totals $18.44 across four products, but another order may have fewer matches or smaller price gaps.
PriceGoose uses about $25 a month as an estimate based on two shops. Treat it as a planning figure, not a guaranteed result.
Two shops with about $12 in approved matches would save roughly $24 in a month. Your result depends on the products, local prices, and support review.
Manual comparison takes time
Searching five stores, checking product details, calculating each difference, and formatting the request can take 20 to 30 minutes. The work is repetitive even when the final request contains only a few products.
How PriceGoose shortens the process
PriceGoose is a free iPhone app, with Android access currently in beta. Scan the barcode on a grocery product and it checks that exact item against No Frills, Walmart, FreshCo, Loblaws, Metro, and other chains near you, then lists what each one charges with the cheapest first.
That turns the slow half of this job — finding a lower local price and knowing which store it came from — into a few seconds per item. Scan the products you buy regularly before you shop, and you already have the competitor price and store when you go to make the request.
You still decide what to submit. Check that the product PriceGoose found matches yours on brand, size, and count before you use its price as evidence.
Review before sending
- Be specific. Include the exact product name, weight, and competitor store. Vague descriptions slow things down.
- Check the larger gaps first. A $0.10 difference may not be worth adding to the request. Start with differences of at least $1.
- Check your postal code. Price matching is based on local competitor pricing. A store needs to be in your area to count.
- Keep the confirmation. Save the support response if you track approved savings over time.
Careful product matching matters more than the number of lines in the request. Send the comparisons you can verify and let support decide which adjustments qualify.