PRIVACY POLICY
Last updated September 24, 2026
This Privacy Notice for PriceGoose ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at pricegoose.ca or any website of ours that links to this Privacy Notice
- Use our mobile application — a tool that scans a grocery product barcode and shows what that product costs at grocery stores near you
- Use our mobile app, PriceGoose, on iPhone to scan a product barcode and compare its price at grocery stores near you. Android access is currently in beta.
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@pricegoose.ca.
SUMMARY OF KEY POINTS
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the choices you make.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect your location? Only if you grant permission in our mobile app, and only to find grocery stores near you. We use your location to run a price search and do not store it. You can decline location access and enter a postal code instead, or change the permission at any time in your device settings.
Do we access your camera? Only if you grant permission in our mobile app, and only to read a product barcode. Barcode scanning happens on your device — camera images and video are never transmitted to us or stored.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We have organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed 100% secure.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, or otherwise contact us. This includes:
- Email addresses
- Passwords (hashed)
- Contact or authentication data
Sensitive Information. We do not process sensitive information.
Payment Data. We do not collect payment data. The Services are free to use, there is no purchase flow, and no payment card or bank information is requested or stored.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services — such as your IP address, browser and device characteristics, operating system, and other technical information. This information is primarily needed to maintain the security and operation of our Services.
Camera Data. Barcode scanning is performed entirely on your device using your operating system's own vision framework. No photograph, video, or camera frame is ever transmitted to us or stored by us. Only the decoded barcode number leaves your device, so that we can identify the product and look up its price.
Scan Data. When you scan a product, we process the decoded barcode and your approximate location or postal code in order to look up prices at stores near you. We retain a record of your scans so that you can review them in the app's history, and you can delete this along with your account at any time.
Mobile app data
Our mobile app processes the following additional information:
- Camera. With your permission, the app uses your device camera to read product barcodes. Barcode recognition happens entirely on your device. Camera images and video are never transmitted to our servers and are never stored — only the resulting barcode number is sent to us to look up prices.
- Location. With your permission, the app collects your device's geographic location and sends it to our servers to identify grocery stores near you and retrieve their prices. We use your location to fulfill that request and do not store it afterward. Granting location access is optional: you may instead enter a postal code, which we use the same way. You can change or revoke location permission at any time in your device settings.
- Scan history. When you scan a product, we save the barcode, the product name and brand, and the prices we found at nearby stores to your account, so you can revisit past scans in the app. You can delete this information by deleting your account from within the app.
- Favourites. When you star a product, we save its barcode, name and brand to your account so it appears in your Favourites list. You can remove a favourite at any time, and all of them are deleted when you delete your account.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for the following purposes:
- To facilitate account creation and authentication — so you can create and log in to your account.
- To deliver services — to perform price comparisons on your grocery cart.
- To respond to user inquiries and offer support.
- To send administrative information — such as changes to our terms and policies.
- To protect our Services — including fraud monitoring and prevention.
- To evaluate and improve our Services — to identify usage trends and improve your experience.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your data with third-party vendors who perform services for us, including:
- Cloud computing services
- Data analytics services
We may also share your information in connection with a merger, sale, or acquisition of all or a portion of our business.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law. We retain account data for no longer than twenty-four (24) months past the start of the idle period of the user's account. Your mobile app scan history and favourites are retained with your account and is permanently deleted when you delete your account. Location data sent to run a price search is not retained after the search completes.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure, so we cannot promise that hackers or cybercriminals will not be able to defeat our security.
6. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In some regions (like Canada), you have certain rights under applicable data protection laws, including the right to request access to, rectification, or erasure of your personal information, and to restrict or object to its processing. You may also have the right to data portability.
If you would like to review or delete your account, you may contact us using the information provided below or log in to your account settings.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT browser signals, as no uniform technology standard for recognizing and implementing DNT signals has been finalized. If such a standard is adopted in the future, we will update this notice accordingly.
9. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this notice. We encourage you to review this Privacy Notice periodically.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
PriceGoose
Ontario, Canada
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To make such a request, please contact us at support@pricegoose.ca.
Deleting your account in the mobile app. You can permanently delete your account and all associated data at any time from within the PriceGoose mobile app: open the Account tab and choose Delete account. This immediately and permanently removes your account, your scan history and your favourites. No request to us is required.