Why can't I sign in?
Check email verification, account details, connection problems, and the saved PriceGoose session.
Start by confirming that you are using the same email address and password you used when creating the account.
New accounts must verify their email address before signing in. Search your inbox and spam folder for the PriceGoose verification message, then open its link.
If your details are correct:
- Check that your internet connection is working.
- Fully close the PriceGoose app, rather than just switching away from it.
- Reopen the app and try again.
If the app unexpectedly returns you to the sign-in screen, the saved session may have expired or become invalid. Signing in again creates a new session.
If you forgot your password, tap Forgot password? on the sign-in screen, enter your email address, and tap Send reset link. Open the link in that email to set a new password. If the email does not arrive, check your spam folder, or contact support@pricegoose.ca from the email address on the account.
Never send your password to support.