How do I ask a store to match a price?
Use a PriceGoose result as evidence when asking a grocery store to match a competitor's advertised price.
Many Canadian grocery retailers will match a competitor’s advertised price on an identical item. PriceGoose does not make that request for you, and it is not affiliated with any retailer — but a scan result gives you the two things those requests need: the competitor’s current price and where it came from.
Before you ask
Work through What should I check before relying on a price? first. A request fails most often because the products were not actually identical, or because the competitor’s price had a condition attached.
Making the request
- Confirm the store you are shopping at price matches at all, and which competitors it accepts. Policies differ by chain and sometimes by location, and they change.
- Have the competitor’s price ready — the store name, the exact product with its size and count, and the price.
- Ask at the till before the item is rung through, or at the customer service desk, depending on the store’s policy.
- Show the evidence if asked. Many stores want to see the competitor’s advertised price rather than a third-party summary, so be ready to open the retailer’s own flyer or website.
- Accept the answer. Staff apply their own policy, and a decline is usually about a policy detail rather than the price itself.
What generally does not qualify
- Different brand, size, count, or format
- Clearance, closeout, and liquidation prices
- Multibuy, member-only, coupon, and app-only offers
- Prices from a store outside the local area the policy defines
- Marketplace or third-party seller listings on a retailer’s site
What PriceGoose does and does not do
PriceGoose shows you what retailers publish. It does not submit requests, contact stores, guarantee that a price qualifies, or influence a decision. The retailer decides, under its own current terms.